Shutter not connecting

Many people have had connection issues. In my case my shutter motor was wired incorrectly. I suggest you take the motor housing off, two #4 small screws on top and two on the bottom. Take a photo of the boards on the right side of the unit, so you can see the color of the wires and the connection designators and send it to Babak at sales@nexdome.com and have him verify the wiring. In my case the wires were upside down. Here is how my motor is now wired.

Steven

Thanks I have cycled 4 times still not connecting.

thanks I will give that a try.

@neuropa3 what I have found is sometimes it takes a few power cycles (turn off/on) the shutter motor power switch before it connects to the rotator and you can then control it via ASCOM. So what I suggest is turn off the shutter, wait 30s, turn it back on, wait up to 10min and if it has not connected, start these steps over. Once it connects, it stays connected until the shutter is turned off. Which you really should not have to do unless you run on battery's.

Also I make it move up and down with the rocker switch.

My Shutter will not connect either, I have updated firmware to the 4.0 still will not connect. I am using the new nexdome program rotator will connect and i can move dome. Nothing from shutter. All the stuff you all were talking about is Greek to me. I am computer savay but not that savay. Any help will be appreciated. Thanks.

I am having the same problem. Able to issue @FRS to the shutter via USB directly and get the version back. Can you provide some more details about what you did?

1. Did you have to replace the shutter and rotator XBEE(s)?

2. What version of XBEE(s) did you go with?

3. Is the custom firmware available somwhere?

4. I've updated to 4.0.0 already, wondering if downgrading would be an issue with the custom firmware.

Back to wrap this thread up. I am now able to connect to the shutter via the XBEE. I got in contact with Tim Long who wrote the current code. After some checks, he had me upload a custom firmware hex that clears all the code out. Then I downloaded and uploaded the latest 3.3.0 hex firmware for the shutter from the github repo. At first nothing was happening. So I took a break and came back to see it was connected. It must of took 10-15min for the XBEE to connect. But it has been solid since.

Morning update: I checked that both the Xbee modules were seated properly for the Rotator and Shutter, they are. I also swapped the two and still the same, no connection being created. Does not seem like a lot of activity here on the forums, so I will wait to hear from Babak. But I will also order a new Xbee to swap out. I wonder if the issue is because the Xbee are from different series? 3 vs 1? I read online that might cause issues.

Further update: I connected to the shutter via USB and can run the @FRS to get 3.3.0 as a return. I also can issue the open shutter and close shutter command and those work fine. So for some reason the XBee on the rotator and shutter are not communicating. I looked at both XBee boards and the Rotator has an antenna and the Shutter does not. Any ideas or suggestions would be greatly appreciated.